Frequently Asked Questions
Yes. All hardwired wall lights must be installed by a licensed electrician - it's a legal requirement in Australia.
Australia-wide. We dispatch from Sydney with full tracking on every order.
Standard lights dispatch within 3–5 business days, followed by 3–7 business days in transit. Some lights are made to order and may take 2–3 weeks — this will be noted on the product listing. We'll keep you updated throughout.
It depends on the product. If a bulb is required, the type and wattage will be listed in the product specifications. Bulbs are not included.
We offer returns on stocked items within 14 days of delivery (conditions apply). Made-to-order and custom products cannot be returned unless faulty. All products carry a minimum 12-month warranty. For damaged or faulty items, contact us within 7 days of delivery via Contact Us
View our full Returns & Warranty Policy →
Contact us — we respond within one business day.