Terms of service

Last Updated: October 2025

At Battii Lighting Pty Ltd (“Batti”, “we”, “us”, or “our”), your privacy is extremely important. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with our services, or make purchases at battii.com.au (the “Services”). We are committed to transparency, compliance with Australian Privacy Principles (APPs), and providing a secure, premium shopping experience.

By using our Services, you agree to the collection and use of your information as described here.

1. Information We Collect

We may collect the following Personal Data:

  • Contact Details: Name, company, email, telephone, billing/shipping addresses

  • Financial Information: Credit/debit card and payment details (processed securely via Shopify; not stored on our servers)

  • Account Information: Username, password, preferences, and settings

  • Transaction Information: Items you view, add to cart, purchase history, returns, or exchanges

  • Communications: Customer support inquiries, reviews, surveys, and feedback

  • Device & Usage Information: IP address, browser, device details, and interaction patterns

  • Publicly Shared Data: Blog comments, reviews, and testimonials

We do not knowingly collect Personal Data from children under 18. Parents/guardians can request deletion of such information by contacting hello@battii.com.au.

2. How We Collect Your Information

  • Directly from You: Creating an account, making purchases, or communicating with us

  • Automatically: Cookies, pixels, Shopify analytics, and other tracking tools

  • From Third Parties: Partners, affiliates, or service providers engaged to provide Services

3. How We Use Your Information

We use Personal Data to:

  • Provide & Personalize Services: Process payments, fulfill orders, manage accounts, recommend products, and improve your experience

  • Communicate with You: Respond to inquiries, send updates, and deliver marketing messages if opted in

  • Marketing & Advertising: Serve relevant ads through Shopify and third-party platforms, based on your preferences and activity

  • Security & Fraud Prevention: Authenticate accounts, detect suspicious activity, and secure our Services

  • Legal Compliance: Respond to legal requests, enforce terms, and protect Battii’s rights

Marketing communications will only be sent if you opt in, and you can unsubscribe anytime.

4. Shopify & Third-Party Services

Battii’s store is powered by Shopify, which may collect and process personal information to provide and improve the Services.

  • Payment Processing & Security: Shopify securely handles credit card transactions

  • Analytics & Ads: Shopify may use information for analytics, reporting, and personalized advertising

  • International Transfers: Data may be transferred outside Australia, with appropriate privacy protections

  • Enhanced Features: Shopify may combine data from your interactions with other merchants to provide recommendations or ads

Other third-party service providers may assist with cloud storage, fulfillment, IT services, or marketing. All providers are bound to comply with privacy standards.

For Shopify’s privacy practices, visit: Shopify Privacy Policy.

5. Cookies & Pixels

Our website uses cookies and pixels to:

  • Improve website performance and traffic analysis

  • Enable social media sharing

  • Deliver personalized ads via third-party platforms

You may manage or disable cookies in your browser, though some functionality may be limited.

6. Sharing Your Information

We do not sell or trade your Personal Data. Disclosure occurs only when necessary:

  • Service Providers: Payment, fulfillment, IT, or analytics

  • Marketing Partners: Personalized advertising (if consented)

  • Legal Requirements: Court orders, law enforcement requests, or to protect rights

  • Corporate Changes: Mergers, acquisitions, or asset transfers

7. Security & Retention

We take reasonable steps to protect your data but cannot guarantee absolute security.

  • Personal Data is retained as long as necessary for providing services, complying with legal obligations, or resolving disputes

  • Account holders are responsible for maintaining the confidentiality of their credentials

8. Your Rights

Depending on where you live, you may have rights to:

  • Access & Correct: Review and update your information

  • Delete: Request deletion of your data

  • Portability: Receive your information or transfer it to a third party

  • Manage Communications: Opt out of marketing messages

Requests can be made via hello@battii.com.au.

9. Children’s Privacy

Services are not intended for children under 18. Any data collected from children will be deleted upon notification.

10. Third-Party Links

Our site may link to third-party websites. We are not responsible for their content or privacy practices.

11. Changes to This Privacy Policy

We may update this policy at any time. Updates take effect immediately upon posting. Please check this page periodically.

12. Contact Us

For questions or complaints, or to exercise your rights:

Email: hello@battii.com.au